Refund policy

At Oceanic Treasures, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward refund process.

1. Eligibility

  • Items must be returned within 30 days of delivery.

  • Products must be unused, undamaged, and in their original packaging.

2. How to Return

  • Contact our customer support at [email protected] to initiate a return.

  • Pack the item securely and include the original invoice or proof of purchase.

  • Ship the item back to the address provided by our team.

3. Refund Process

  • Once we receive and inspect your return, we will process your refund within 5-7 business days.

  • Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part.

4. Exchanges
If you prefer an exchange, please contact us, and we will guide you through the process.

For any questions, reach out to us at [email protected] . We’re here to help! 🌊✨

@2025
Oceanic Treasures